Frequently Asked Questions
Pre-Application Questions
Where is Innovation Square located?
Innovation Square is located in the heart of downtown Rochester and the Downtown Innovation Zone, conveniently located within walking distance to many popular attractions and restaurants.
Who can live at this community?
In order to live at Innovation Square, you must be a registered student at one of the associated academic institutions.
What are the qualifications to live at Innovation Square?
Any person requesting to live at Innovation Square will need to pass a criminal background check. In addition, all applicants are required to have a guarantor to co-sign their lease.
What is a guarantor?
A guarantor acts as a co-signer and financial supporter of the lease contract. All applicants are required to have a guarantor. This person will need to meet the income and credit requirements from the qualifications above to be approved. The guarantor on the account will also sign the lease contract and have access to the resident portal to make payments and manage the residential account. The guarantor is equally responsible for all terms and conditions of the lease contract.
How do I reserve an apartment?
In order to reserve an apartment at Innovation Square, you must complete an application, sign a lease contract, pay the security deposit and first month’s rent. Availability for housing is limited, based on first come, first serve and will fill up very quickly, so don’t wait to lock in your rate and apartment today!
When can I apply?
It’s never too early to reserve your spot! Apply today!
How do I apply?
You can start the application online by filling out our contact form, once complete, our property manager will be in touch to answer any questions you may have and complete the process
Do I need any special documents or paperwork to submit my application?
Just a copy of your license. If you don’t have a valid driver’s license or SSN, a copy of your passport will suffice.
How long does it take to get approved?
Once your application is submitted and screening results are received and reviewed, we will send you a draft of the lease contract within 48 business hours. Remember your apartment is not reserved until your lease is signed by all parties, including the property manager.
Innovation Square is located in the heart of downtown Rochester and the Downtown Innovation Zone, conveniently located within walking distance to many popular attractions and restaurants.
In order to live at Innovation Square, you must be a registered student at one of the associated academic institutions.
Any person requesting to live at Innovation Square will need to pass a criminal background check. In addition, all applicants are required to have a guarantor to co-sign their lease.
A guarantor acts as a co-signer and financial supporter of the lease contract. All applicants are required to have a guarantor. This person will need to meet the income and credit requirements from the qualifications above to be approved. The guarantor on the account will also sign the lease contract and have access to the resident portal to make payments and manage the residential account. The guarantor is equally responsible for all terms and conditions of the lease contract.
In order to reserve an apartment at Innovation Square, you must complete an application, sign a lease contract, pay the security deposit and first month’s rent. Availability for housing is limited, based on first come, first serve and will fill up very quickly, so don’t wait to lock in your rate and apartment today!
It’s never too early to reserve your spot! Apply today!
You can start the application online by filling out our contact form, once complete, our property manager will be in touch to answer any questions you may have and complete the process
Just a copy of your license. If you don’t have a valid driver’s license or SSN, a copy of your passport will suffice.
Once your application is submitted and screening results are received and reviewed, we will send you a draft of the lease contract within 48 business hours. Remember your apartment is not reserved until your lease is signed by all parties, including the property manager.
Payment Questions
What is the security deposit for?
Your security deposit covers any and all damages to your bedroom space, living/dining room and kitchen that are considered above and beyond normal wear and tear. The deposit will be applied to any move out charges for cleaning or other fees as applicable.
What is the payment plan for rent?
Rent is set at a fixed rate per the lease agreement, payable in 12 equal installments due on the 1st of each month. Grace periods and late fees are outlined in the lease agreement.
What is included in my rent?
Rent includes a fully furnished apartment, on-site fitness center, in-unit washer and dryer, stainless steel appliances, heat & air conditioning, electric, water and refuse. High speed fiber internet is included. Parking is not included.
How can I pay rent?
Rent can be paid by check, ACH or credit card through our residential portal or in person at the Innovation Square leasing office. If paying by credit card, you will be solely responsible for all processing fees.
Can rent be paid with my student loans?
Rental installments can be paid with student loan disbursements; however, we do not have the ability to receive distribution directly from the dispersing entity.
Your security deposit covers any and all damages to your bedroom space, living/dining room and kitchen that are considered above and beyond normal wear and tear. The deposit will be applied to any move out charges for cleaning or other fees as applicable.
Rent is set at a fixed rate per the lease agreement, payable in 12 equal installments due on the 1st of each month. Grace periods and late fees are outlined in the lease agreement.
Rent includes a fully furnished apartment, on-site fitness center, in-unit washer and dryer, stainless steel appliances, heat & air conditioning, electric, water and refuse. High speed fiber internet is included. Parking is not included.
Rent can be paid by check, ACH or credit card through our residential portal or in person at the Innovation Square leasing office. If paying by credit card, you will be solely responsible for all processing fees.
Rental installments can be paid with student loan disbursements; however, we do not have the ability to receive distribution directly from the dispersing entity.
Apartment / Community Questions
What is included in the furnished unit?
All units are outfitted with a sectional couch, chair, media unit, coffee table and bar stools in the living space. Each bedroom is equipped with a wardrobe, desk and chair, dresser and double bed, frame and mattress.
Can I choose where to live?
Yes, based on availability, you are welcome to choose your own apartment.
What size are the apartments?
Innovation Square is currently offering 2- or 3-bedroom apartment units.



Can I sublet my room?
If for some reason you need to move out, you will have an opportunity to sublet the unit per terms outlined in the lease agreement. Sublet will need to adhere to all landlord screening and approval, however, the original executor of the lease will still be responsible for payment to landlord.
What is your cancellation policy?
Once signing a lease, you are responsible for the entirety of the rent covered in the lease agreement.
Do I need renter’s insurance?
Renter’s insurance is not required, but highly encouraged. Renter’s insurance provides coverage for your personal belongings within your apartment. If obtained, we ask you provide us with a copy once your lease agreement is signed.
What is the pet policy at Innovation Square?
Innovation Square is a pet friendly community, however there is a $250 non-refundable pet deposit required along with a signed pet agreement and pet rent of $35/mo.
When can I visit Innovation Square?
Tours are offered Monday – Friday 8am – 5pm, please contact our leasing office to schedule a tour.
Is Innovation Square a secure/safe community?
Yes, Innovation Square has an on-site 24/7 security team that monitors the property who provides courtesy services, handles noise complaints and handles any needed emergency responses. Security can be reached at 585-423-4711.
All units are outfitted with a sectional couch, chair, media unit, coffee table and bar stools in the living space. Each bedroom is equipped with a wardrobe, desk and chair, dresser and double bed, frame and mattress.
Yes, based on availability, you are welcome to choose your own apartment.
Innovation Square is currently offering 2- or 3-bedroom apartment units.



If for some reason you need to move out, you will have an opportunity to sublet the unit per terms outlined in the lease agreement. Sublet will need to adhere to all landlord screening and approval, however, the original executor of the lease will still be responsible for payment to landlord.
Once signing a lease, you are responsible for the entirety of the rent covered in the lease agreement.
Renter’s insurance is not required, but highly encouraged. Renter’s insurance provides coverage for your personal belongings within your apartment. If obtained, we ask you provide us with a copy once your lease agreement is signed.
Innovation Square is a pet friendly community, however there is a $250 non-refundable pet deposit required along with a signed pet agreement and pet rent of $35/mo.
Tours are offered Monday – Friday 8am – 5pm, please contact our leasing office to schedule a tour.
Yes, Innovation Square has an on-site 24/7 security team that monitors the property who provides courtesy services, handles noise complaints and handles any needed emergency responses. Security can be reached at 585-423-4711.
Start Application
Living made easy at Innovation Square.
With upscale amenities and direct access to high-tech companies for internship and mentoring programs, Innovation Square is a student experience like no other.
To learn more about our apartments in the heart of Rochester, New York, contact us today.